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Privacy Policy

Last Updated: February 8, 2025

Our Privacy Commitment

At Nitibu Healthcare, we are committed to protecting the privacy of our clients, partners, and stakeholders. This policy outlines how we handle data in compliance with Kenya's Data Protection Act (2019) and international data privacy standards.

1. Information We Collect

1.1 Business Operations Data

  • Client and supplier contact information
  • Purchase orders and transaction records
  • Equipment maintenance and service history
  • Supply chain logistics data

1.2 Partner Information

  • Healthcare facility credentials
  • Government partnership documentation
  • Supplier certifications and compliance records

2. How We Use Your Information

Core Business Purposes

  • Order processing and fulfillment
  • Equipment maintenance scheduling
  • Supply chain optimization
  • Regulatory compliance reporting

Service Improvement

  • Product quality monitoring
  • Customer support enhancement
  • Market analysis and business development

3. Data Sharing & Disclosure

3.1 Authorized Third Parties

Government Agencies

Required reporting under medical equipment regulations

Logistics Partners

Shared only for order fulfillment and delivery purposes

3.2 International Transfers

Data may be transferred to international suppliers and partners under strict data protection agreements compliant with GDPR standards.

4. Data Security Measures

Encryption

All sensitive data is encrypted both in transit and at rest

Access Control

Role-based access to sensitive business information

Audit Trails

Comprehensive logging of all data access and modifications

Incident Response

24/7 monitoring and rapid response protocols

Contact Our DPO

Email: nitibu.kenya@gmail.com
Phone: +254 794 653 649

Physical Address:
Nain Group,Nitibu Healthcare
AEA Plaza, 5th floor
Valley Rd, Nairobi, Kenya